Policies & Frequently Asked Questions
Transparency is our priority. Read our terms regarding orders, logistics, refunds, and corporate registration updates.
Refund & Cancellation
- Return Window: We have a clear and structured 7-day return policy for eligible print variants.
- Exchange Pipeline: All approved exchanges and product replacements will be completed within 7 business days.
- Refund Processing: Approved refunds will be credited back to the original payment method securely within 7 business days.
Shipping & Delivery
- Timeline: All custom orders are processed and successfully delivered within 7 business days across mapped zones.
- Exclusions: Orders are not shipped, routed, or systematically delivered on weekends or national holidays.
- Volume Delay: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Detailed Refund & Cancellation Terms
This policy outlines how cancellations or refunds are handled for services purchased through the Platform:
- Cancellations are considered if the request is submitted within the specified eligibility window of placing the order. However, requests will not be entertained if the order has been processed by fulfillment nodes or dispatched for delivery. In such cases, you may reject the product at your doorstep.
- Rihan Technology does not accept cancellation requests for highly custom items unless the customer explicitly establishes that the quality of the delivered service/product is defective.
- In case of receipt of damaged or mismatched products, please report to our customer support desk within our standard 7-day notification window. The request will be validly entertained once reviewed and determined at our backend office.
- For products or processing equipment carrying direct manufacturer warranties, issues should be directly referred to the respective manufacturers for authorized remediation.
- Once a refund claim is officially approved by the administration, the billing ecosystem takes exactly 7 business days to securely route the settlement back to your original payment source.
Frequently Asked Questions (FAQ)
We offer Photo Printing, Photo Frame Printing, Glass Photo Printing, PVC Printing and Custom Design/Printing services built around high-fidelity output.
Simply visit our service layout matrix on the website, select your configuration specs, and seamlessly complete the checkout transaction wizard.
You can connect with us directly over email at technologyrihan09@gmail.com or via instant mobile dial lines at +91 8679667500.
Corporate Identity
Compliance & Verification
Our operations are completely compliant. The following corporate identification verifications are registered and validly maintained: